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  • Report: #181916

Complaint Review: Tiger Direct - Tigerdirect.com - OnRebate.com

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  • Submitted: Sat, March 18, 2006
  • Updated: Wed, March 22, 2006

  • Reported By:St. Louis Missouri
Tiger Direct - Tigerdirect.com - OnRebate.com
7795 West Flagler St./P.O.Box 3028 Miami, Florida U.S.A.

Tiger Direct - Tigerdirect.com - OnRebate.com Claiming I did not send the proper documentation, they're not honoring a rebate, again, RIPOFF Miami Florida

*Consumer Suggestion: Contact Tiger Direct AND file complaints against them

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Once again, Tigerdirect.com & I imagine it's subsidirary, OnRebate.com have conspired to defraud as many people as it can concerning the withholding of just rebates as advertised.

I should have learned the first time when I bought a Fuji camera from Tigerdirect. It was a battle for almost two months to get that rebate. Claiming I did not send the "proper documentation" my rebate on the camera was withheld for more than six weeks. I had copies of everything that was required for the camera as I do have now for a flat screen monitor.

Should you attempt to contact either entity by phone, they have conviently conspired to have automated answering services "due to the high volume of calls". You are not permitted to ask questions of anyone. This is a sham of a battle of attrition of which I refuse to become a casualty.

This is larceny pure and simple. By exacting these tactics, and I mean the same tactics, consumers are left to the discretionary fraudulent claims of "lack of proper documentation". How convenient and how does one verify their claim?

I would hope that these people, even though goods were delivered at a pre-rebate price, would be held accountable for these delaying tactics and their attempts to have the frustrated consumer submit to these "rip-off artists" and relenquish the consumer's rebate. If you can't speak to anyone and cannot confirm "anything" based on "their" timeline, just how are you exact justice in these matters except to expose them for what they are.

Let's go to trial!!

Steve
St. Louis, Missouri
U.S.A.

This report was posted on Ripoff Report on 03/18/2006 10:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct-Tigerdirectcom-OnRebatecom/Miami-Florida-33144/Tiger-Direct-Tigerdirectcom-OnRebatecom-Claiming-I-did-not-send-the-proper-documenta-181916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Contact Tiger Direct AND file complaints against them

AUTHOR: William - (U.S.A.)

Contact TigerDirect:

Russell J. Strunk
Executive VP
TigerDirect.com
7795 West Flagler Street
Miami, FL 33144
305-415-2429 (Office)
305-415-2430 (Fax)
954-684-4466 (Cell)
File a complaint with the BBB
www.bbb.org

File a complaint with the Florida Attorney General's Office
http://myfloridalegal.com/consumer

File a complaint with your state's Attorney General's Office

File a complaint with the Miami Dade Consumer Protection Department
http://www.miamidade.gov/csd

If all else fails, file a claim against Tiger Direct, Inc. at your local Small Claims Court.
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