- Report: #720649
Report - Rebuttal - Arbitrate
Complaint Review: Tiger Direct
Tiger DirectMiami, Florida United States of America
Tiger Direct Curcuit City Buy Back program Miami, Florida
*Author of original report: Confusion
*UPDATE Employee: We're sorry
This statement by the agent was of course not true. I called Tiger Direct to use my buy back plan to purchase a new computer. I was told by the agent he was not familiar with that program and gave me another number to call. I called that number and they explained how it really worked. The information they provided wasn't anywhere near what the agent in 2010 had told me.
I called and talked to the infamous Danny Rodriguez who's name appears on quite a few of these complaints.He suggested he could get a supervisor to get me a full refund for the sony I purchased on 2010. 5 or 6 days went by. I got frustrated and called again and finally got a hold of a supervisor by the name of frank. He told me the best he could do for me was sell me a new computer for cost plus shipping.which when all said and done would have saved me about $100.00. I talked to my Attorney. He said this is tantamount to fraud and misrepresentation. I consider it is fraud and misrepresentation.
I would also like to know if there is anyone else out around the country who had this happen to them.
I would enjoy initiating a class action suit.
This report was posted on Ripoff Report on 04/21/2011 10:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct/Miami-Florida-/Tiger-Direct-Curcuit-City-Buy-Back-program-Miami-Florida-720649. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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