• Report: #821652

Complaint Review: Tiger Direct

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, January 12, 2012
  • Updated: Fri, January 13, 2012

  • Reported By: lawnlady — Bay MInette Alabama United States of America
Tiger Direct
7440 N. Kendall Dr Miami, Florida United States of America

Tiger Direct Stole our credit card info AND USED IT!!!!! Miami, Florida

*UPDATE Employee: Tiger Direct Customer Service

*Consumer Comment: Police report

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Bought 2 computers from Tiger Direct in Dec of 2010 by phone. Installed the one at our business with no trouble. Installed one at home and had a virus (right at first start up). I took it to the local computer store and he told me it was imbedded in the computer before it was sent out. Tried time and time again to load the factory restore disk that cam with it and at restart, the virus would reload. He said he had never seen anything like this. Cost me several hundred dollars to repair because Tiger Direct said we couln't prove it was there prior. Anyway, we got our Jan credit cd statement and there were 2 charges we didn't recognize. Called and found out they were 2 utility bill payments from the Miami area....charges were made 2-3 days AFTER we gave the rep our info to buy computers. Credit cd co took off, but they said they were unable to track who did it. They could have traced it to the rep by looking up our sale to see who took order. DONT BUY FROM THEM!!!!!!!!

This report was posted on Ripoff Report on 01/12/2012 09:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct/Miami-Florida-/Tiger-Direct-Stole-our-credit-card-info-AND-USED-IT-Miami-Florida-821652. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Tiger Direct

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Tiger Direct Customer Service

AUTHOR: CustomerTigerDirect - (USA)

Dear Customer,

We believe in keeping our customer's information secured as our primary priority. We sincerely regret for the inconvenience you have had in past year.  Request you to send us your Order#  at comments@syx.com so that we can investigate to check if this issue has happened from our end.

Regards,
TD Customer service
Respond to this report!
What's this?

#2 Consumer Comment

Police report

AUTHOR: Ashley - (U.S.A.)

Did you file a police report over this credit card fraud? You would think it would be a simple matter for the police to find out who owned the properties the payments were made on. Also, how do you know it was a tiger direct employee that stole your credit card information? Do you know if they even have a call center in miami? The parts of your report about a virus on your computer are unimportant to your claim that they stole your credit card information.

Have you checked your credit report? you may be a vicitm of identity theft also. Overall, unless you can prove that an employee of tiger direct stole your credit card information it would be highly irresponsible to be leveling such a charge at a company. Especially a year after it occured.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

Wal-Mart.com USA, LLC


Ripoff Report Legal Directory