- Report: #623438
Report - Rebuttal - Arbitrate
Complaint Review: Tiger Direct
Tiger Direct7795 West Flagler St., Suite 35 Miami, Florida United States of America
Tiger Direct TigerDirect, TigerDirect.Com, TigerDirect.ca, CompUSA.Com, Systemax Over a week, 6 tracking numbers (paid for overnight shipping of an in-stock item), still no item delivered Miami, Florida
*UPDATE Employee: 2nd Request, Order Information
*Author of original report: UPDATE
*UPDATE Employee: More Information required
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I called them Tuesday, they said that they "aren't sure why I didn't get it", but all the while, UPS had no record of picking up the product. They agreed to "Return" the item that was never shipped, and said they would overnight another one so I would have it on Wednesday. Wednesday came and went, nothing... I called them again and they said "we're sorry, it is in our system and should be there by Thursday"...You guessed it again...It is Thursday and no product. Called Tiger Direct, they said "it shows in our system as shipped this morning, so you should get it tomorrow [Friday]".
The most amazing part of the story is that I have received five different tracking numbers, but still no product. My next letter is to the BBB of Florida (Miami) and filing a complaint, I am also going to talk to my cousin, whose husband works at one of the Federal Trade Commission offices.
This is the worst customer have aver had. I wish I thought to look for the ripoff report first. I will never use them again. Hopefully I will get my item.
This report was posted on Ripoff Report on 07/15/2010 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct/Miami-Florida-33144/Tiger-Direct-TigerDirect-TigerDirectCom-TigerDirectca-CompUSACom-Systemax-Over-a-we-623438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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