• Report: #339101

Complaint Review: Tiger Direct

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  • Submitted: Tue, June 10, 2008
  • Updated: Mon, July 28, 2008

  • Reported By:New Hyde New York
Tiger Direct
7795 W Flagler St. Suite 35 Miami, Florida U.S.A.

Tiger Direct - Worldwide Rebates Never Sent Me My Rebate Tiger Direct Rebate Scam Do Not buy from them Miami Florida

*UPDATE Employee: Rebate check Reissued

*UPDATE Employee: Rebate Check Mailed Out

*UPDATE Employee: Rebate issue...

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I bought a graphics card Feb 1st 2009 - ORDER # W2250797
I filled out all the forms and submitted them to their rebate company website "World Wide Rebates" http://worldwiderebates.com

WorldwideRebates.com pleased to inform you that your rebate has been processed on Mar 4 2008 2:11AM.

Your check will be mailed in 6-8 weeks. Please contact us if you have any
additional questions.

Below is the summary of your rebate registration information:

Tracking Number: 4585876464243343
Rebate Offer: Get Back $30.00 on the PNY GeF
Rebate Item : PNY GeForce 7300 GT 256 MB GDDR2 SLI PCI Express DVI VGA HDTV Video Card
Rebate Award: 30.00
Final Award: 30.00

They gave me all comfy information that they are responsible and checking my tracking number, I have done everything that they asked for.

I am supposed to get the check by June but I have yet to receive any check it has been more than the 8 weeks.

I call Tiger Customer Service and they basically tell me there is nothing they can do about a product I got a rebate FROM and they refuse to do anything but provide me a number.

Check the http://worldwiderebates.com, there is no contact number or email you can use to reach them. I have to fight to get the money that was promised to me. Any way of getting some federal suit against this type of business practices.

I will never buy another Tiger Direct product again. I have spent more time dealing with this than it is worth. But I will also file an FTC complaint as well.

Steven
New Hyde, New York
U.S.A.

This report was posted on Ripoff Report on 06/10/2008 08:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct/Miami-Florida-33144/Tiger-Direct-Worldwide-Rebates-Never-Sent-Me-My-Rebate-Tiger-Direct-Rebate-Scam-Do-Not-b-339101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Rebate check Reissued

AUTHOR: Hope - (U.S.A.)

The check for this rebate claim has been reissued.
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#2 UPDATE Employee

Rebate Check Mailed Out

AUTHOR: Hope - (U.S.A.)

I am Hope, a customer service manager at World Wide Rebates. I spoke with the customer and explained to him that his rebate claim was approved since March 4, 2008. His rebate check was mailed 04/02/2008. He has never contacted Worldwide rebates directly in regards to his rebate.

Though the check was mailed 04/02/2008, he has never received it. I verified his address. After verification that the check has not been cashed, his check will be reissued after the date the check voids. (07/02/2008).

I gave Mr. Louie my direct number for any other future correspondence or concerns.
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#3 UPDATE Employee

Rebate issue...

AUTHOR: Tiger Direct Pat - (U.S.A.)

We apologize for the situation, but the reason we can do nothing more than give you a rebate number is that we are not who actually offers the rebates. Please bear in mind that there are literally millions of these rebates submitted and processed, so 8-10 weeks wait is the standard processing time. I will follow up on your information, and get an estimated time for you.

Sincerely,

Pat A.
TigerDirect.com
Customer Service.
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