- Report: #467273
Report - Rebuttal - Arbitrate
Complaint Review: Tiger Direct
Tiger Direct7795 West Flagler St., Suite 35 Miami, Florida U.S.A.
TigerDirect.com Tiger Direct Deceptive Shipping Practices Miami Florida
*UPDATE Employee: Vendor Shipped Items
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A few hours after placing the order, I received and email confirmation indicating that the item would be shipped within 7 to 10 days. When I called to complain, I was told that (1) the 7 to 10 day notification was a standard message that did not apply to my order and (2) that the item would probably ship on the day after I placed the order.
When I complained that I had paid for next day delivery, I was reminded that the item description mentioned that the item normally shipped within 24 hours. I questioned this, in light of my extra payment for next day delivery and got a response something like , "thats the way it is".
I asked to speak with a supervisor. After a long period on hold, I finally had to disconnect so that I could do otherm, meaningful work.
Middletown, Rhode Island
This report was posted on Ripoff Report on 07/08/2009 03:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct/Miami-Florida-33144/TigerDirectcom-Tiger-Direct-Deceptive-Shipping-Practices-Miami-Florida-467273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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