ED Magedson – Founder
Tiger Direct15700 S LaGrange Road Orland Park, Illinois USA
Tiger Direct Hidden Pricing Orland Park Illinois
I took a Toshiba laptop computer in for repair. Was quoted a fee of $99 for them to make a determination on the problem - - fee was paid at that time on my debit card. Within a week I got a call describing the parts needed and was told they did not carry them. I made a call to Toshiba and they sent a diagram that I took in to Tiger for them to circle the parts needed. A call, by me, was then made to Toshiba to order the parts that came over $100.
When the parts arrived I took them to Tiger Direct --I got a call when it was ready for pickup. Within a week I had to return to Tiger because all I got was a blank screen. Upon return the manager plugged it in and also got a blank screen. I Pointed out to him the keyboard didn't feel secure which he said wss normal. When got a call from them I was told I needed a Motherboard (heart of the system).
Dispute: Were they not able to make the determination of the need for a motherboard when I was told to order the other parts. The computer was new - purchased new in May 2013. This total repair is costing more than I paid.
This report was posted on Ripoff Report on 02/13/2014 06:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct/Orland-Park-Illinois/Tiger-Direct-Hidden-Pricing-Orland-Park-Illinois-1123450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.