Tiger Direct deceptive company chicago, Illinois

On November 22 I order a graphing calculator from Tiger Direct. I was informed that my order would be shipped in 24 to 48 hours I was okay with that seeing as how as soon as the phone was hung up they deducted the funds from my account. On that following Monday called back to see if my order was shipped it had not been shipped so I cancelled the order and it was shipped anyway.  Here it is December 10 and I have not received my funds back into my account. When I called Chris told me that no refund is in the system for a product I never received but have paid for. I call and call but to avail I get the run around with this 24 to 48 hour time frame. I will never ever, ever, ever deal with this company again. Another thing is that they don't tell you some  products are coming from a third party warehouse.