• Report: #999224

Complaint Review: Tiger Direct

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  • Submitted: Fri, January 18, 2013
  • Updated: Tue, January 22, 2013

  • Reported By: country boy — vernon Florida United States of America
Tiger Direct
7795 west flagler st,suite 35,miami fl 33144 Internet United States of America

Tiger Direct unable to make human contact by phone. Internet

*UPDATE Employee: Dear Valued Customer

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I tried numerous times to contact a person about a warranty purchase refund but was never able to get a person. I was on hold for well over 1.5 hrs. total for my calls. I was given a refund on the computer I purchased but not on the extended warranty. I had the item for less than one week before returning it(unused).

This report was posted on Ripoff Report on 01/18/2013 12:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tiger-Direct/internet/Tiger-Direct-unable-to-make-human-contact-by-phone-Internet-999224. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Dear Valued Customer

AUTHOR: Tiger direct pat - (U.S.A.)

We do apologize for the inconvenience. Please be advised that our hold time now is 5 minutes, if you wish to contact us by phone. I would like to assist you personally with the warranty refund please contact me at customersatisfaction@help.tigerdirect.com with your order details. Once again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.

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