This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Be aware that my personal experience and hundreds of like transactions indicates that no body gets any rebates done from either tigerdirect or NEWegg going bthru 3dragon nor Onrebate. Tiger has this huge, interactive, extensive system for processing your rebate, but i think its just an elaborate cover your ass system. First you jump thru every hoop to fille this formal rebate. Then the companies just keep telling you 4 things, 1) what are you talking about we have no record ( your send dupe copies ) it will take 8 more weeks to reprocess...2) we already mailed it out to you .....I never recieved it, check with the bank never cashed....OK bank confirms it was never cashed, it will take 8 more weeks to reproccess 3) are you sure the post mark was on time, send us a third copy showing vaild post mark rec iept date or else no refund 4) the company has gone out of business, no refund/rebate please go away after a year of correspondance....the people at tiger laughed at me and said I was naive to think i would EVER get ANY rebate at ANY time they would EVER offer.....their stuff is just cheap crap, there are good wholesalers out thier, tiger and newegg are rip offs.....
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
The rebates are not a scam, but we sincerely apologize for the situation. Please email me at Patrice.Altine@tigerdirect.com with your order number, the amount of the rebate, and a brief summary of what has happened thus far, and I will escalate the situation, so that you paid the full amount you are owed.
Apologetically,
Pat A.
TigerDirect.com
Customer Service
Web Response
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
apparently your rebate was a manufacturers rebate if it had the manufacturers name on it and did not come from onrebate. Tiger direct deals exclusively with onrebate for their rebate processing because they are both owned by the same company, systemax, which now owns the 'new COMPusa' name and website. About 3 months ago, the Florida attorney generals office announced they were doing an investigation into onrebate/tiger direct/systemax. Hopefully something comes out of this.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
TigerDirect does not use onerebate anymore, go to www.checkmyrebate.com to see if your rebate is being processed, I sent one in on 3-1-08 and it said processed 3-6-08 I just got my $20 check today 5-17-08 with a date on it 3-15-08 from the manufacturer, can someone tell me why they held my money since 3-15-08, sometimes rebates are not worth the hassle.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.