• Report: #935519

Complaint Review: TigerDirect

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  • Submitted: Fri, August 31, 2012
  • Updated: Wed, September 05, 2012

  • Reported By: Gee Ann — san francisco California United States of America
TigerDirect
P O Box 935313 Atlanta, Georgia United States of America

TigerDirect TigerDirect inc. When computer does not work, I am told that I must take the problem up with Joy System because they own the HP system Atlanta, Georgia

*UPDATE Employee: Please provide us with more information in order to assist you

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I spent all that I had on a new computer but the Internet Explore and Display Drivers turn on and off, the computer runs loudly. I call them tigerdirect.com many time but tigerdirect.com send me to Joy System. They tell me to return the computer but I can be without one, and they may not follow through. I have a HP DC7800 Refurbished Destop PC - Intel Core 2 Duc 2.33ghz, 2GB, DDRe, 500GB HDD, DVDRW, Windows 7 Home Permium 32-bit (Off Lease).  I have comcast high speed Internet and I don't understand why it continue not to work. I had several people including Joy System tell me that the motherboard is AMD and the computer has a Vista display driver, something that I really tried to avoid, based on their bad reputation. Unfortunately, this computer isn't what it should be and I am very un-happy. Why can we be fair in America! 

This report was posted on Ripoff Report on 08/31/2012 04:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/TigerDirect/Atlanta-Georgia-31193/TigerDirect-TigerDirect-inc-When-computer-does-not-work-I-am-told-that-I-must-take-the-p-935519. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please provide us with more information in order to assist you

AUTHOR: Tiger direct pat - (U.S.A.)

We do apologize for the inconvenience, so that we may provide you with assistance pertaining to your issue please contact us at customersatisfaction@help.tigerdirect.com with your order details. Once  again we do apologize for the inconvenience in the matter and hope this incident will not change your opinion of our company.
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