- Report: #1086101
Report - Rebuttal - Arbitrate
Complaint Review: TigerDirect
TigerDirect7795 W Flagler St. Suite 35 Miami, FL. 33144 , Select State/Province USA
TigerDirect They won't ship my order and will not give me any information about it other than it's been submitted to a third-party warehouse for fulfillment and delivery. Miami FL
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I placed an order on Sunday with 2nd day delivery. It's now Friday and the order is sitting in limbo status of:
Your order is being submitted to a third-party warehouse for fulfillment and delivery. You will receive a Shipping Confirmation email once it ships.
When I contact them, they say all they can do is contact the vendor to check on the status and they will email me when they get a response. Everything is stated as taking 24-48 hrs but it's been at least 72 hours since they said they would contact me. I asked if someone could escalate it or make a phone call to see if it's on back order or out of stock but they won't. Can't get anywhere with this company. I called the Corporate Office and no one answers.
This report was posted on Ripoff Report on 09/20/2013 01:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/TigerDirect/Select-StateProvince/TigerDirect-They-wont-ship-my-order-and-will-not-give-me-any-information-about-it-other-1086101. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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