- Report: #715164
Report - Rebuttal - Arbitrate
Complaint Review: TigerDirect
TigerDirectInternet United States of America
TigerDirect Will Not Honor Sale Price Miami, Internet
*Author of original report: Problem resolved
*Author of original report: Not Correct
*UPDATE Employee: New inventory
I received an email for a special from TigerDirect as I am a
current customer. The sales was on an HDTV LG model 60PK540 there item # L49-6030.
The sale was from 4/5/2011 to 4/7/2011 11:59PM. The price was $1099 I went to
order the product on 4/6/2011 place the item in my shopping cart and when check
out the item disappeared. I started over and find that item was only available
at their stores which are over 2000 miles away. I called and they told me they
were running low and had no more on order but keep watching the web page as
they me reallocate some stock to the internet sales.
The next day 4/7/2011 the item reappeared as available on the Internet but the
price moved up $200 to $1299. I can get this same price at Costco and get a 2
year warrantee, and no shipping charges. A called TigerDirect to see why and
they claimed they got new stock in but will not honor the sale price. I had
them elevate the issue to their marketing team but they would not move claiming
the new stock (which they claimed the day before was not on order) was bought
at a higher price so they could not afford to honor the price. They claimed
they would loose money at this $1099 price. Nobody in retail work off that low
Totally misleading advertizing. I will never buy from them again. They lost a
customer over $200.
This report was posted on Ripoff Report on 04/07/2011 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/TigerDirect/internet/TigerDirect-Will-Not-Honor-Sale-Price-Miami-Internet-715164. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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