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  • Report: #222078

Complaint Review: TigerDirect.com - Computer Associates

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  • Submitted: Fri, November 24, 2006
  • Updated: Fri, November 24, 2006

  • Reported By:Dallas Texas
TigerDirect.com - Computer Associates
tigerdirect.com Miami, Florida U.S.A.

TigerDirect.com - Computer Associates rebate ripoff Team Up In A Rebate Scam To Collect Revenue For CA Software That Would Not Sell Otherwise Refused to pay rebates 3 times based on false allegations Miami Florida

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I bought a kit advertised by TigerDirect that included a 1GB memory stick and a CA Internet Security software. I was charged $95 and expected two rebates: one for $60.00 and a second for $25.00.

I could have collected the $25.00 or accept to get 2 additional CA software products. So I accepted the latter. Rebate.com then steered me to a non-existent URL at Computer Associates and there was no way of getting back to Rebate.com. I complained to CA and indicated the URL address. They responded that there is nothing they can do about this.

I submitted the $60.00 rebate by mail, which was returned stating falsely that I had not included the invoice. This was the third time that the TigerDirect Rebate.com scam team had tried to rip me off. The first time, it was because I allegedly forgot the invoice. I had not kept a copy of the submitted material, so I had to give up. The second time, they stated that I had not signed the rebate application. I had a copy, but had lost it in the middle of moving, so I lost again.

This third time, I have all the proof on hand. Rebate.com states that it is refused because I did not include the invoice. I did and I have the copies to prove it. I asked Rebate.com to resolve this. They did not even answer my emails. I then turned to TigerDirect who first responded telling me to send the copies to a bad fax number. If I had not persisted, they would have gotten away with it. They finally gave me another fax number among a flurry of excuses and apologies. I sent the info again, with a copy of the email I sent to Rebate.com. It's been a week, and it is Thanks Giving week, so hopefully, they will come through.

I believe that this is a voluntary scam that requires consumers to raise a class action against all the companies that gravitate around rebate.com. I for one am willing to put in the time to help bring these pariahs to justice.

Robert
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 11/24/2006 05:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/TigerDirectcom-Computer-Associates/Miami-Florida/TigerDirectcom-Computer-Associates-rebate-ripoff-Team-Up-In-A-Rebate-Scam-To-Collect-Re-222078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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