- Report: #540097
Report - Rebuttal - Arbitrate
Complaint Review: TigerDirect.com - Systemax
TigerDirect.com - Systemax175 Ambassador Naperville, Illinois United States of America
TigerDirect.com - Systemax Botched my order, horrible customer service Naperville, Illinois
*UPDATE Employee: Resolution
*Author of original report: Haven't heard a peep as expected.....
*Author of original report: Haven't heard a peep as expected....
*UPDATE Employee: Our apologies
I was also told once the PC was returned the TV I ordered would be shipped out. Guess what? PC returned and accepted at warehouse, but no TV was shipped out and no refund was issued. After getting tired of the run around, I filed a charge back with AMEX
and got refunded.
TigerDirect might have good prices on some items, but god help you if something goes wrong with the order.No exaggeration, But TigerDirect Has got to have the most horrendous customer service of all electronics retailers.
I will never, ever order from them again. They have lost me as a customer, and worse I know I've convinced at least a dozen co-workers and relatives to never shop there.
I buy quit a bit from Newegg and Crutchfield and never had a problem that wasn't taken care promptly.
stay away from TigerDirect and save yourself headaches down the road.
This report was posted on Ripoff Report on 12/15/2009 07:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/TigerDirectcom-Systemax/Naperville-Illinois-60540/TigerDirectcom-Systemax-Botched-my-order-horrible-customer-service-Naperville-Illino-540097. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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