- Report: #255923
Report - Rebuttal - Arbitrate
Complaint Review: TigerDirect.com
TigerDirect.com7795 West Flagler St., Suite 35 Miami, Florida U.S.A.
TigerDirect.com Will not honor rebates even after accepting them. I even faxed them their acceptance emails. Miami Florida
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The website information basically states that all rebate requirements have been met but states that check/giftcard was not yet sent. I received the other three rebates from the order but not these two.
I have contacted OnRebate and TigerDirect multiple times and kept receiving the same response: "Please wait 7-10 days to receive your rebates". On 6/20/2007 they finally requested that I fax or mail all documentation which they should already have, but I still faxed the documents including the acceptance emails immediately.
On 6/20/2007 TigerDirect responds with an email stating that I need to wait an additional ten business weeks for them to review the documentation and that they still may not honor the rebates which they had already accepted.
I immediately informed them that 10 business weeks is unacceptable and that I would be seeking legal action.
This report was posted on Ripoff Report on 06/21/2007 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/TigerDirectcom/Miami-Florida-33144/TigerDirectcom-Will-not-honor-rebates-even-after-accepting-them-I-even-faxed-them-their-255923. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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