- Report: #422470
Complaint Review: TigerDirect.com
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| TigerDirect.com tigerdirect.com
Nationwide U.S.A. |
|
TigerDirect.com Tigerdirect.com sales rep was rude and hung up on me. Internet Nationwide
*Consumer Comment: As a fairly long time customer....
*UPDATE Employee: We are a reputable company....
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I kept getting junk mail from TigerDirect.com and called then and asked them to remove me from their mailing list. The rep I spoke to was named David and he started asking me all kinds of questions. I gave him my name and address but did not want to give out my cell phone number reason being I think they might sell it to some telemarketers.
He said if I do not give him my phone number, he cannot help me and hung-up on me! How rude. I would never do business with this company that has reps that are this rude - when I was just trying to get my name removed from their junk mail list.
I can image twhat heir attitude would be if I did buy something and had a problem with it and called to complain- maybe get cursed out for that!
Unhappy patient
Dallas, Texas
U.S.A.
He said if I do not give him my phone number, he cannot help me and hung-up on me! How rude. I would never do business with this company that has reps that are this rude - when I was just trying to get my name removed from their junk mail list.
I can image twhat heir attitude would be if I did buy something and had a problem with it and called to complain- maybe get cursed out for that!
Unhappy patient
Dallas, Texas
U.S.A.
This report was posted on Ripoff Report on 02/10/2009 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/TigerDirectcom/nationwide/TigerDirectcom-Tigerdirectcom-sales-rep-was-rude-and-hung-up-on-me-Internet-Nationwide-422470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on TigerDirect.com
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
As a fairly long time customer....
AUTHOR: Cliffro - (USA)
SUBMITTED: Tuesday, June 01, 2010
I have dealt with Tiger Direct quite a few times in the past. I just recently ordered my new monitor from them. And have had to call Customer Service twice once for an RMA request and another to change my order due to an item being sold out.
During those calls I never dealt with a rude Rep. On my recent call I spoke with a gentleman whose name I do not recall, but he was polite and friendly. He canceled my original order for me and was going to input my new order over the phone for a different monitor, but I had to call and check my balance as I was unsure if the original order had released the hold on my money. He gave me his extension and a different 800 number to call so I could reach him directly when I called back, which I did 2 minutes later. He placed my order and finished the call leaving me totally satisfied with the experience.
The call I made for an RMA was even more pleasant, I spoke with a very helpful woman who was quick to exchange my Computer Case, and also accommodated my request to replace the Case I originally ordered with a different one with me paying the difference, she also refunded my shipping charges for me.
In closing I must insist you were unlucky enough to have dealt with someone who was having a bad day or were yourself rude.
During those calls I never dealt with a rude Rep. On my recent call I spoke with a gentleman whose name I do not recall, but he was polite and friendly. He canceled my original order for me and was going to input my new order over the phone for a different monitor, but I had to call and check my balance as I was unsure if the original order had released the hold on my money. He gave me his extension and a different 800 number to call so I could reach him directly when I called back, which I did 2 minutes later. He placed my order and finished the call leaving me totally satisfied with the experience.
The call I made for an RMA was even more pleasant, I spoke with a very helpful woman who was quick to exchange my Computer Case, and also accommodated my request to replace the Case I originally ordered with a different one with me paying the difference, she also refunded my shipping charges for me.
In closing I must insist you were unlucky enough to have dealt with someone who was having a bad day or were yourself rude.
Respond to this report!
What's this? #2 UPDATE Employee
We are a reputable company....
AUTHOR: Tiger Direct Pat - (U.S.A.)
SUBMITTED: Tuesday, February 10, 2009
We apologize if the call was disconnected, but if an agent cannot bring up your account, your phone number is main way of doing so. We do not sell or rent phone numbers. We do not junk email either; it is clearly stated in our terms and conditions if you place an order with us, you will receive catalogs and email advertisements until you have yourself removed. This complaint does not include any order or name information, so if you have yet to be removed, please send information (email, recent order number, phone number) to Patrice.Altine@tigerdirect.com, so that I may remove you from the list.
Sincerely,
Pat A.
TigerDirect.com
Sincerely,
Pat A.
TigerDirect.com
Respond to this report!
What's this? 
