- Report: #971900
Report - Rebuttal - Arbitrate
Complaint Review: Tigerdirect
Tigerdirect Ongoing Shipping Nightmares Internet
*Author of original report: The Nightmare Continues
*UPDATE Employee: We would like to assist you. Please contact us.
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I have had a very similar problem with them another time which tells me they do not seem interested in fixing these problems. In the previous situation they promised to send the product using overnight delivery but they accidently sent it standard delivery. When it did not arrive the next day I called them again and they sent another one out for overnight delivery, but it did not go out until the next day. It took more than a week after my first order to get the item, and then I had 2 of them. Returning the 2nd item was another nightmare.
Rather than fix their shipping problems, it seems their strategy is to lie to the customer.
I can buy everything cheaper on Amazon and eBay. I only oredered from tigerdirect becauee I could get overnight shipping. I have learned my lesson and will never order from them again. Over the years I have spent several thousand dollars at tigerdirect.
They have lost me as a customer.
This report was posted on Ripoff Report on 11/20/2012 12:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tigerdirect/internet/Tigerdirect-Ongoing-Shipping-Nightmares-Internet-971900. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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