ED Magedson – Founder
Tigerdirect.ca Items not received. Terrible customer service. Internet
The customer service is terrible. Ordered an item with 1-3 day shipping estimate. Two weeks later nothing. Contact them at least fifteen times to hear that it's back ordered from the manufacturer. Fine. Two more weeks pass and I get charged for the item and website says it shipped. They tracking code however shows it was delivered before it even shipped. Two more weeks of contacting them for a tracking number, being told I should wait 24-48 hours and then hear nothing back. Sent an email asking what the status was and get a response saying "I see your issue was resolved, is there anything else I can help you with?" Still don't have my item that I was charged for. Still have to fight with them. Worst company ever. I am going to devote my evening to posting my review in as many places I can find.
This report was posted on Ripoff Report on 02/15/2014 12:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tigerdirectca/Manitoba/Tigerdirectca-Items-not-received-Terrible-customer-service-Internet-1123717. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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