• Report: #319165

Complaint Review: Tigerdirect.com

  • Submitted: Tue, March 18, 2008
  • Updated: Tue, March 18, 2008

  • Reported By:eustis Florida
7795 West Flagler St., Suite 35 Miami, Florida U.S.A.

Tigerdirect.com WARNING: STAY AWAY FROM THIS COMPANY Miami Florida

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I recently started a PC build for which I ordered all parts through Tigerdirect. The first order was split in two, and even though they charged me express billing for all, the second half was shipped ground and was 4 days late. All the parts came finally, and they did work, so when I needed a video card to complete the build, I again depended on Tigerdirect.

Tigerdirect double billed my debit card for this video card purchase. The overbilling + bank fee was $163. With my account now in default, several small purchases I had made locally totalling less than 20$ also defaulted. The total in fees and late charges was $280.

The "CUSTOMER SERVICE MANAGER" admitted to all fault and responsibility for these overages, and then informed me that their "POLICY" was to pay ONLY the initial $35 fee. He again appologized for the inconvenience and told me to seek legal council.

My bank manager said she had never seen such an unwillingness to wright a wrong.


eustis, Florida

This report was posted on Ripoff Report on 03/18/2008 07:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tigerdirectcom/Miami-Florida-33144/Tigerdirectcom-WARNING-STAY-AWAY-FROM-THIS-COMPANY-Miami-Florida-319165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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