• Report: #973306

Complaint Review: Timber Lodge RV Resort

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  • Submitted: Sat, November 24, 2012
  • Updated: Mon, January 28, 2013

  • Reported By: Linda — West Linn Oregon United States of America
Timber Lodge RV Resort
5260 Highway 150 New Waverly, Texas United States of America

Timber Lodge RV Resort Wants me to pay for 4 generations for Campground Membership New Waverlyt, Texas

*UPDATE Employee: Hanna Addl Info

*UPDATE Employee: Hanna Response

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Joined Timber Lodge Resort as home campground to be able to join Coast to Coast parks. I believed I was joining for an annual fee and could quit when I wanted to. The cost was $99 per year. Now I am told I have to stay a dues paying member when I do not camp anymore for four generations or pay a fee to "sell my membership" for $599. I was turned over for collection and now owe over $250. I have not been a member of Coast to Coast for at least 18 months. I do not believe my "Charter Membership" included paying for four lifetimes. We were only told our kids could be willed the privilege of membership if they wanted it, but our kids do not camp. I want out and do not want this to ruin my credit, which is excellent. I have never been to my home camp and will not ever go there.

This report was posted on Ripoff Report on 11/24/2012 11:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Timber-Lodge-RV-Resort/New-Waverly-Texas-77358/Timber-Lodge-RV-Resort-Wants-me-to-pay-for-4-generations-for-Campground-Membership-New-Wa-973306. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hanna Addl Info

AUTHOR: Administation - (USA)

This consumer should be advised of the following additional information: That we take these matters very seriously. The owner of this site bears no responsibility for information posted on this site only the individual(s) posting the information. That the web site owners have no responsibility to verify the information posted whether legal binding agreements exist between the parties etc. The owner of the site will not delete or modify the information posted. That our legal team has concluded research confirming only the individual(s) posting the material are liable. That the owner of the web site has little to no interest in protecting consumers only is interested in attracting high traffic to the site to use to sell advertising and generate other sources of income. That the only way Google, Bing, Yahoo and other search engines will delete this information is through a court order. We caution anyone considering using this forum to be sure the information is accurate, not intended to damage and no legal binding agreement exists between the parties.
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#2 UPDATE Employee

Hanna Response

AUTHOR: Administation - (USA)

Our records indicate Taylor and Linda Hanna purchased a membership to our resort in April 2005. That the membership agreement is an industry standard agreement.

That the agreement provides for annual membership dues payments due on the first day of July each year. That monthly statements were sent requesting this payment in June, July and August of 2012. That to date the account is unpaid. That is our company policy accounts that become this delinquent are sent to Monterey Financial for enforced collections. That at the present time this is where this account is.

On August 6, 2012 M/M Hanna contacted our office requesting cancellation of the agreement. That on August 7, 2012 we responded by providing several option in which to cancel. That the guaranteed resale and prepayment program options are not provisions of the agreement but were offered in good faith in order to accommodate their request to cancel the agreement.

That additional options were also provided including, but not limited to, advertising the membership on their own using a variety of recommended media methods such as Craigs List, Ebay, RV periodicals and local newspaper classified advertisements or including the membership when selling their recreational vehicle. We provided all the information and methods successfully used by other members in the past. That some of these advertising methods can be done with little or no cost to the member. We question of these options which, if any, did they try?

That once the account has been settled these previously provided options remain open to M/M Hanna, or should they wish to provide a reasonable alternative option we would be willing to consider it.
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