• Report: #657631

Complaint Review: Time Warner Cable Business Class

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  • Submitted: Tue, November 02, 2010
  • Updated: Sat, January 01, 2011

  • Reported By: anonymous in-the-know — Clayton North Carolina USA
Time Warner Cable Business Class
Raleigh Nc Raleigh, North Carolina United States of America

Time Warner Cable Business Class This company helps people steal from you. Raleigh, North Carolina

*UPDATE Employee: What do you mean by "secure" your phone number?

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I have had a group of criminals pursuing me for a long amount of time. I have had phone service with Time Warner Cable Business Class for almost 3 years. The people stealing from me are constantly and incessantly illegally re-routing my business phone number. I have spoken with Time Warner numerous times about this and they are stating that they can not secure my phone service. So I am forced to pay the bill and have NO phone calls.

This report was posted on Ripoff Report on 11/02/2010 10:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable-Business-Class/Raleigh-North-Carolina-/Time-Warner-Cable-Business-Class-This-company-helps-people-steal-from-you-Raleigh-North-657631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

What do you mean by "secure" your phone number?

AUTHOR: M - (U.S.A.)

From what I am understanding:

1) You have Business Class Phone service with Time Warner Cable.

and

2) Theft of your phone service is occuring through people outside your company

Is this correct?

When you state that you need your phone number "secured", what exactly do you mean by that?

 

Your phone number is assigned to your account and your business. The only way someone can re-route your phone number is by doing some type of "Call Forwarding". What that does is forward calls to another number of *your* choosing. The ONLY one who can do this is *you*. If you have setup a PIN to access this feature, it's possible that someone else knows your PIN.

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