- Report: #761445
Report - Rebuttal - Arbitrate
Complaint Review: Time Warner Cable Co.
Time Warner Cable Co.Rochester, New York United States of America
Time Warner Cable Co. was negligent in securing my network Rochester, New York
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Several months later, I had a message from McAfee informing me that there were 4 computers on my network, and only 2 were protected. I only have 2 computers. One of the names belonged to my next door neighbor.
I called Time Warner and they secured the network. Since then I have been sued for illegally downloading movies on the internet. On the date mentioned, I was not even in NYS.
In order to fight the lawsuit, I called Time Warner asking for paper copies of my internet files. After speaking to about 10 different people, I was told they could not give them to me without a subpoena. I stated that they were my files. The gentleman on the phone said, "if we give those to you, then that shows we were at fault."
I am being sued for $2500 and feel that Time Warner should be responsible for this because their employee was negligent.
This report was posted on Ripoff Report on 08/05/2011 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable-Co/Rochester-New-York-/Time-Warner-Cable-Co-was-negligent-in-securing-my-network-Rochester-New-York-761445. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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