- Report: #1148764
Report - Rebuttal - Arbitrate
Complaint Review: Time Warner Cable of San Diego
Time Warner Cable of San Diego10450 Pacific Center Court San Diego, California USA
Time Warner Cable of San Diego Wrongful disconnection billing policy San Diego California
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Time Warner Cable has a policy where it will charge you for service after you've called them to disconnect service. They claim that they continue billing until they can send a truck out to turn off the service...whether you use their service or not. In my case, it took almost 3 weeks for them to send out a truck to turn off service. I contested their three-week charge for service I didn't use. They refused to respond to my letter and sent my account to a collection agency!
This report was posted on Ripoff Report on 05/22/2014 04:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable-of-San-Diego/San-Diego-California-92121/Time-Warner-Cable-of-San-Diego-Wrongful-disconnection-billing-policy-San-Diego-California-1148764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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