- Report: #814166
Report - Rebuttal - Arbitrate
Complaint Review: Time Warner Cable
Time Warner Cable3347 Platt Spring Rd Columbia, South Carolina United States of America
Time Warner Cable Charged me for moview I did not order. Made payment arrangement for $100.00 by check told SErvice will be reconnected in1 hr. called told no arrangement made. Representative came paid 172.56 to turn s Columbia , South Carolina
I called payment center and made monthly arrangements of $100.00 for service to be restored two days ago until this is cleared up. I gave the call communication center via e-mail with the check number was told the service would be on in an hour. Message on screen CISCO acquiring account information. Called several times. One representative typed service is on try unplugging and replugging cable. Called two additional times, these representatives stated they have no record of arrangements of payment of $100.00.
Today a Time Warner cable representative came to get cable box stating He had no record of payment of $100.00. He stated I needed to pay 172.56 to get service restored which would get rid of message CISCO acquiring account information. I gave him a check for 172.56 and voided copy of check before him of $100.00 while he was standing there. He stated the service would be on in 1 hr. It is 1:51 am the next morning the cable service is still not on through the cable box. Still receiving a message on the screen CISCO acquiring account information.
This report was posted on Ripoff Report on 12/27/2011 12:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/Columbia-South-Carolina-28272/Time-Warner-Cable-Charged-me-for-moview-I-did-not-order-Made-payment-arrangement-for-10-814166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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