- Report: #413201
Report - Rebuttal - Arbitrate
Complaint Review: Time Warner Cable
Time Warner Cable1565 Chenault St Dallas, Texas U.S.A.
Time Warner Cable svc not done, being charged Dallas Texas
*UPDATE EX-employee responds: It actually does not sound like BS - sounds spot on for TWC
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At this point I had been stewing all evening but getting me out of bed at their convenience was the icing on the cake. I told him that their service was lousy and that I was going back to AT&T but I guess he never called in that information because they have been billing me for almost 2 years telling me that I still owe them.
I have been receiving letters from collection agencies & finally phone calls telling me that my credit will be ruined if I don't pay. So in lieu of bad credit I bent over and paid the money. Granted the amount is less than $300 but it's the principal & their lousy service that has put me in a high state of pissitivity for too long. They are supposed to be a communication company - well COMMUNITATE!! Also their web sight brags on how they service the customer at THEIR CONVENIENCE. I don't think so.
The real kicker is that I moved into a new townhome & AT&T doesn't service them & I don't want the "cosmic dish" look so my only choice was once again TWC. I had my roommate put the service in her name since I was still under their microscope. There was also multiple problems with their installation but finally got resolved. One of the things I learned was that they sublet installers or as I called them "slice & dicers."
Truely someone needs to do something about this lousy company. Not meaning to sound like a Judge Judy litigant but there was a lot of mental anguish during that time & still is since I got ripped off.
This report was posted on Ripoff Report on 01/17/2009 08:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/Dallas-Texas/Time-Warner-Cable-svc-not-done-being-charged-Dallas-Texas-413201. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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