- Report: #1035058
Report - Rebuttal - Arbitrate
Complaint Review: Time Warner Cable
Time Warner Cable1500 Auto Center Drive Ontario, California United States of America
Time Warner Cable Reward Card Rip-off Ontario, California
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Because I am still not in receipt of the rewards card I contacted Customer Service and was told that I had to "apply" for the reward within 30 days of my service start date. THAT WAS THE 1ST I WAS TOLD OF THAT!
So I called them back to question again about it. This time I was told that I had to have been current with my previous cable company! I was for the 2 years that I had them (Charter) until I stopped their TV and Phone services on September 29, 2012 (I kept the Internet active thru October 31, 2012 so that I could forward all of my email information from Charter to Time Warner (Roadrunner.com) after I got it set up in October 2012.)
Charter kept billing me for ALL 3 SERVICES for October 2012 instead of only the Internet and refused to send me a corrected bill for Internet Only for October 2012. I told them I was not paying the $144 they were billing me and that they would get paid for the "Internet Services Only" for October 2012 when they sent me a corrected bill. They Refused and Never Did so They Did Not Get Paid!
WHY should my argument with Charter interfere with the $150 Target Gift Card Reward that was part of theTime Warner Bundle I purchased? That gift card was one of the Main Reasons that I "Bundled" with Time Warner Cable Services!
WHAT A RIPOFF! Why hasn't any Class Action Suit been filed against them yet? I would gladly join in!
This report was posted on Ripoff Report on 03/15/2013 12:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/Ontario-California-91761-2243/Time-Warner-Cable-Reward-Card-Rip-off-Ontario-California-1035058. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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