• Report: #750507

Complaint Review: Time Warner Cable

  • Submitted: Fri, July 08, 2011
  • Updated: Fri, July 08, 2011

  • Reported By: Paul — San Antonio Texas United States of America
Time Warner Cable
One Time Warner Center, NY, NY, 10019 San Antonio, Texas United States of America

Time Warner Cable "Price Lock Guarantee One Way to Remove Early Cencel Penalty San Antonio , Texas

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A strategy that worked for me when I received a bogus.$450.00 penalty from T-Mobile. [There are no guarantees to using this tact.] If you have an alternative to Time Warner in your area, go ahead and cancel! They will charge your credit card for the "early cancellation". When your credit card bill arrives, call them and contest the amount. You have no paper contract or documentation that you agreed to this penalty. THEY, too, cannot prove you signed anything! If your credit card is fair, they will reverse the charge. Important: Be sure to follow through with your credit cards paperwork. Complete the form they send you stating you never agreed to such a thing, never received an executed copy of such an agreement. In fact, you have never seen such a contract on their website. All was verbal and you don't agree with Customer Service's assertions. Good Luck,

This report was posted on Ripoff Report on 07/08/2011 06:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/San-Antonio-Texas-78209/Time-Warner-Cable-Price-Lock-Guarantee-One-Way-to-Remove-Early-Cencel-Penalty-San-Antonio-750507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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