- Report: #630809
Report - Rebuttal - Arbitrate
Complaint Review: Time Warner Cable
Time Warner CableBacons Bridge Road Summerville South Carolina 2948 Summerville, South Carolina United States of America
Time Warner Cable Collections Summerville, South Carolina
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I currently have service with time Warner. I have had it for over 15 yrs. I have lived at thiis address for over 10 years the same address and paid my bill every month. Recently i recieve a letter in the mail from a collection agency. time Warner was calling on a bad debt in my name. Why woudl the turm my name over to a collection agencny when I am a good paying customer with an active account?
Well, it all about money. I was told by one of their representatives that when you call in for anything the reps set up NEW accounts to increas their sales and quotas. So, you accout is not taged to an exiisting account. You are a new service. tis being the case, six years later i receive a collection letter for a bill that I have never recieved or was aware.
This report was posted on Ripoff Report on 08/12/2010 01:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Time-Warner-Cable/Summerville-South-Carolina-29485/Time-Warner-Cable-Collections-Summerville-South-Carolina-630809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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