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Ripoff Report | Timeshare Broker Services Review - , Internet
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Report: #975257

Complaint Review: Timeshare Broker Services - Internet

  • Submitted:
  • Updated:
  • Reported By: Scott — Austin Texas United States of America
  • Author Not Confirmed What's this?
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  • Timeshare Broker Services 383 Central Ave. Suite 260, Dover, New Hampshire 03820 Internet United States of America

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After half-dozen attempts, I attempted to resolve a cancellation inquiry but remain unsuccessful. Despite my pre-close written cancellation request to Timeshare Broker Services and their subsequent follow-up call confirming the cancellation, no cancellation actually occurred. I'm out $1256.80 and have received no response from the broker.

This report was posted on Ripoff Report on 11/28/2012 07:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/timeshare-broker-services/internet/timeshare-broker-services-dishonesty-lack-of-integrity-no-commitment-internet-975257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#3 Author of original report

ISSUE RESOLVED! Thanks Timeshare Broker Services

AUTHOR: Scott - (United States of America)

POSTED: Wednesday, December 05, 2012

Great news!  Timeshare Broker Services management, Todd Hudson, contacted me through this platform and we quickly resolved my cancellation complaint. It is another example of the power of social media, Ripoff Report and authenticity in business relationships.


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#2 Author of original report

Following Up with Todd

AUTHOR: Scott - (United States of America)

POSTED: Friday, November 30, 2012

Per Todd's request, I have sent an email detailing my struggle. I'll reply when we achieve resolution.

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#1 UPDATE Employee

Request that complainant contact our company.

AUTHOR: SellMyTimeshareNOW.com - (United States of America)

POSTED: Thursday, November 29, 2012

Sell My Timeshare NOW and its partner company Timeshare Broker Services take client care and customer service very seriously. Even one customer complaint represents one too many, and we continually strive for 100% customer satisfaction. This year, our extensive timeshare resale and rental inventory includes over 50,000 client accounts, with the number of complaints filed on these accounts totaling less than .00024%.

Our company has been in business almost 10 years and delivering quality service to each of our clients matters very much to us. We request that this complainant contact Todd Hudson, 603-516-0295 ext. 2295  (toddhudson@sellmytimesharenow.com) directly with specific information about the account. Without a first and last name, dates, and other information, we are at a loss to comment on this complaint as we can not track transactions with the limited information provided.

We sincerely hope the complainant will contact us directly.

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