- Report: #898104
Report - Rebuttal - Arbitrate
Complaint Review: Timesharesbyowner.com
Timesharesbyowner.com8578 Palm Parkway Orlando, Florida United States of America
Timesharesbyowner.com Timeshares Direct Inc. Financial bullying and deceptive business practices against Senior Citizens. Orlando Florida
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On May 8, 2012 David Rodriguez call me and implied Timeshares By Owner had offers to purchase Summer Bay timeshares. If I enrolled in their platinum advertising program those offers would be released for my review and TSBO would list my 3 remaining properties at no additional cost. Being desperate to rid myself of my timeshares I authorized a charge to my credit card.
The morning of May 9, 2012 no offers were in my email so I call my credit card company and authorized a stop payment on the charge. That afternoon I received a call from Michael Moss informing me that he could go through the banks merchant account and collect the funds and then he would cancel the advertising and I would receive nothing.
I later discovered that I had an active advertising account from March 2011 with TSBO and had such a offer existed for my Summer Bay timeshare I would have received an email for my review but no emails arrived! I am waiting for advice on how to proceed from my Law Firm.
As of May 9, 2012 the TSBO Miami Gardens sales staff did not know that a Code of Conduct was posted on the company web site. Simply put, David Rodriguez and Michael Moss are two people I never wish to communicate with again.
The Customer Service Group is the only positive I have to report about TSBO. If your company needs top notch customer service people I recommend they use TSBO as a source.
This report was posted on Ripoff Report on 06/15/2012 12:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Timesharesbyownercom/Orlando-Florida-32837/Timesharesbyownercom-Timeshares-Direct-Inc-Financial-bullying-and-deceptive-business-pr-898104. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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