- Report: #1036910
Report - Rebuttal - Arbitrate
Complaint Review: Tipsteria
TipsteriaTipsteria.com Internet United States of America
Tipsteria Charging $9.99 a month for premimum text messages on cell phone,and not ordered , Internet
*UPDATE Employee: Tipsteria Customer Service
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I then called Verizon who advised that they could not issue a refund either. The Verizon agent did make it where we could not recieve this unwanted service on any of my phones. The agent advised that Tipsteria should issue a refund and if the agent won't give a refund ask to speak to a supervisor. The Verizon agent then connected me to the 800 Tipsteria again. When the Tipsteria agent connected I asked to speak with a superisor. The agent wanted to know why? I told her that I had just spoke to someone about wanting a refund for the unwanted service since November 2012. I gave her my wifes phone number. She advised that they did not issue refunds, because my wife approved their service. I once again protested and advised she did not approve this application I asked for the supervisor again. The agent put me on hold paging her supervisor. The agent came back on line and advised the supervisor was on another line and I could not speak to her. The Agent further advised that the supervisor approved to give me a $9.99 refund, a fifth of my requested refund. The agent advised a check would be sent within 10 days to me.
This report was posted on Ripoff Report on 03/21/2013 09:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tipsteria/internet/Tipsteria-Charging-999-a-month-for-premimum-text-messages-on-cell-phoneand-not-ordere-1036910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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