- Report: #343525
Report - Rebuttal - Arbitrate
Complaint Review: Tire Choice And Total Car Care
Tire Choice And Total Car Care16505 Fishhawk Blvd Lithia, Florida U.S.A.
Tire Choice And Total Car Care Unqualified Technicians destroy ABS Module while performing complete brake job Lithia Florida
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Within one week after complete brake job my ABS warning light started coming on, I took the car back and talked with the technician and his reply was to drop off the car one day and he would fix the problem.
I dropped of the car as he instructed and upon my return that afternoon he informed me that the ABS module was bad and needed to be replaced, he proceeded to hand me a quote for $2,400.00
I took the car to a GM certified mechanic where I was informed that the ABS Module had been damaged during the brake job that Tire Choice had performed.
I called the manager of Tire Choice and ofcourse he had to call his Superior who was not available at the time. I was assured that Tire Choice would call back as soon as the Manager had discussed the problem with his Superior. I have not heard a word from Tire Choice, I guess their motto is "out of sight out of mind" or " Total Car Care until you pay your bill".
I have since had my car repaired but to this day I find it very disturbing that Tire Choice did not value their customer enough to even follow up with a phone call, I have been a loyal customer for two years and have bought several complete sets of tires for my families cars as well as oil changes .
This report was posted on Ripoff Report on 06/24/2008 07:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-Choice-And-Total-Car-Care/Lithia-Florida-33547/Tire-Choice-And-Total-Car-Care-Unqualified-Technicians-destroy-ABS-Module-while-performing-343525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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