• Report: #870750

Complaint Review: Tire Choice & Total Car Care -FishHawk Location

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, April 19, 2012
  • Updated: Thu, June 28, 2012

  • Reported By: Vanessa & Dave — Riverview Florida United States of America
Tire Choice & Total Car Care -FishHawk Location
16505 Fishhawk Boulevard Lithia, Florida United States of America

Tire Choice & Total Car Care -FishHawk Location Henelly Tire & Auto; Store No. 19 Performed work on cars which had been cleared by the Dealership Lithia, Florida

*Consumer Comment: Tire Choice Fishhawk Store #19

*Consumer Comment: Question.

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Took two cars in to Tire Choice & Total Auto Care in Lithia, FL for oil changes. Received phone calls regarding the brakes on both cars (Honda Odyssey & Ford Explorer).  Manager said both cars needed a whole new breaking system, costing about $700.00 each.  We agreed to the service on both cars, not knowing whether the work was necessary or not, but we trusted their judgement.  



Later on, we remembered our Explorer which we had just purchased 3 months prior, had been through a complete check up by the Dealership and was cleared as "GOOD" on all aspects, including the tires and breaks.  The paperwork clearly stated this. 



Being that we work from home and don't drive a whole lot, the breaks should not have gone from "GOOD" to complete repair in just three months of having the truck with minimal driving.  



Sent several complaint letters via email and the District Manager contacted us with a response of "I'll look into it".  Needless to say, after many telephone calls to him and the company, no one has replied to our complaint since then.  



Not satisfied that this company has had so many complaints from both employees as well as customers and nothing is being done to help us who were clearly taken advantage of.  



Having documents reflecting this complaint, one would think they would try to resolve this issue, but I assume they are too busy with all other complaints.  I guess Better Business Bureau should be contacted next. 

 

This report was posted on Ripoff Report on 04/19/2012 07:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-Choice-Total-Car-Care-FishHawk-Location/Lithia-Florida-33547/Tire-Choice-Total-Car-Care-FishHawk-Location-Henelly-Tire-Auto-Store-No-19-Performe-870750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Tire Choice & Total Car Care -FishHawk Location

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Tire Choice Fishhawk Store #19

AUTHOR: Consumer - (United States of America)

I took my sons truck into store 19 to have new tires put on the truck. I was told it would take a few hours, it acctually took 5 hours, however thats not here nor there. I was then given a estimate of work for the front brakes. The esitmate was for Ceramic Pads, New Rotors, Brake system flush and a Clean and lube for the new brakes. total was $668.34 . I of course laughed, first why do you need to clean brand new brakes and rotor ? thats $29.99, secondly why did I need new Rotors at $197.96 and $100.00 in Labor ? I took my truch to OLIN MOTT on Ste Rt 60 in brandon, after looking at the truck they charged me $168.00 for the brake job including labor, $89.00 for an Allignment which I asked for. and $89.00 for a brake line flush again which I asked for in all $346.00 thats a $322.00 savings over Tire Choice in Fishhawk. Yes they tried to Rip Me Off, but it just didn't happen that way. I would suggest Olin Mott a company not out to rip you off.. Reason I wrote this is that I seen a Rip Off Report about store 19 and the rebuttal was the individual spelled Brakes wrong ? Please if that is the case look at person giving the rebuttal.. Tire Choice should do the right thing and pay back that money to those people. They'll never see me again thats for sure. 
Respond to this report!
What's this?

#2 Consumer Comment

Question.

AUTHOR: Flynrider - (USA)

  First of all, they're called brakes, not breaks.

"   Later on, we remembered our Explorer which we had just purchased 3 months prior, had been through a complete check up by the Dealership and was cleared as "GOOD" on all aspects, including the tires and breaks.  "

   So, what makes you think that the dealer was telling the truth and the tire company is lying?  This website is chock full of reports from people who have a piece of paper from a dealer that said their vehicle was inspected, when it clearly was not.  

  I'm not saying which company is to blame, but from your report, you don't know either.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory