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  • Report: #636676

Complaint Review: Tire Discounters

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  • Submitted: Wed, September 01, 2010
  • Updated: Fri, September 03, 2010

  • Reported By: Vic — Piner Kentucky United States of America
Tire Discounters
5020 Alexandria Pike Alexandria, Kentucky United States of America

Tire Discounters TIRE DISCOUNTERS PUT WRONG SIZE TIRES ON MY TRUCK WITHOUT MY KNOWLEDGE AND REFUSE TO REPLACE THEM - RACIAL COMMENT Alexandria, Kentucky

*Consumer Comment: I agree they should make good on the tires..

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Tire Discounters put wrong size tires on my Dodge dually without my consent or knowledge.  Now the tires rub together in rear (kiss), making it unsafe/illegal to drive and they want me to pay half the cost of the new tires!!!  It took four trips to their (stores) and a call to the district office before they would even admit what the problem was (we were told the first few times that they didn't know what caused it!)  Just bought the Michelin tires in Feb. and now they are trying to say they are 1/3 worn and we must pay for half of them (had they replaced them the first they wouldn't be as worn)  While discussing the issues with the regional or district manager (not sure which) named Tom, we actually showed an even bigger lack of good judgement when he made the following racial slur while looking at the point where the tires were bulging out and touching other:  "Looks like a black guys crack.... Ha Ha Ha Ha".  His lack of professionalism and accountability was astounding!!  Do not deal with people because if they make a mistake, as we all do, their not going to stand behind it.


This report was posted on Ripoff Report on 09/01/2010 07:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-Discounters/Alexandria-Kentucky-/Tire-Discounters-TIRE-DISCOUNTERS-PUT-WRONG-SIZE-TIRES-ON-MY-TRUCK-WITHOUT-MY-KNOWLEDGE-A-636676. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

I agree they should make good on the tires..

AUTHOR: Ronny g - (USA)

..but in all fairness you have been driving on them since February. It is now September. Surely if this issue was that serious it would have been dealt with much sooner..so you are partially responsible in all fairness.

I do not feel it was necessary to mention the black guys crack comment to add any validity to this report. Perhaps the comment was in bad taste...but it is certainly not a derogatory or disrespectful comment against a racial group. I can imagine the bulges did look like a butt crack..and the tires are black..so it looked like a black guys crack. If anything, the tires should have been offended by that remark being commented that they look like a black ass. Lighten up and get a sense of humor, that can make the world a better place quicker then abusing the race card in order to defend your report. That comment certainly does not qualify as a slur or an act of racism so to try to use it as a point in this report against this company is quite a stretch. For the sake of argument..what if the tires were white and he said it looks like a white guys crack? Would you have implied he was a racist in that case?..or just a person that made a funny comment in bad taste? Maybe he is a wise ass, pun intended.
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