Where to begin the business being referenced is non-other than the TIRE KINGDOM. Lets begin with me calling Saturday for an oil change quote ($24.95), a decent price I thought. I take my car (Saturn Ion) to them, (wait 20 minutes for someone to come to the counter) dropping it off while I run errands. I receive a call that it is ready and that my rear brakes need to be changed, that I only have 1 to 2mm of pad left on them, their cost was $150.00. I decided to hold off on the brakes, we went to pick the car up and were absolutely SHOCKED that the counter idiot was going to ATTEMPT to charge me $49.55 for an oil change. I said OH NO!!! I am not paying any more to you than what was quoted to me over the phone, JAMES! Well, after telling me No need to have a hissy fit, (poor customer service) he didnt think twice on changing the price without a fuss.
This experience left such a bad taste in my mouth, I would have liked for it to end there however, there is more.
My husband goes and picks up the brake pads because that is what Tire Kingdom told us that needed to be replaced. Well my car does not have rear brake pads; it has drums yet another incompetent moment on behalf of Tire Kingdom. He takes it to a local and well-known mechanic which pulls the tires off, looks at the rear brakes only to tell my husband that I have at least 75K more miles on them. .(Idiot Con Artist at Tire Kingdom) Now, not needing brakes on the car at all one would think would be the kicker, HA!! NNOOOOO! After checking the brakes, the mechanic noticed there were 3 NAILS in one tire and not only that, all 4 tires were down to 18lbs of air each. TIRE KINGDOM didnt even check the air in the tires and they supposedly do a 24 point inspection that was going to cost me $49.55. HELL did they even change my oil???? I have my concerns and doubts.
This business is a RIP OFF, they are Crooks with a license to operate, incompetent, manipulative, lazy, disrespectful, THIEVES!!!!! They are in business to STEAL money from people and possibly even sabotage a car (hence all 4 tires w/ 18lbs of air) in order to gain business.
I WILL BE CERTAIN TO POST/SHARE MY EXPERIENCE WITH ALL RIP OFF SITES, THE BETTER BUSINESS BUREAU AND MY LOCAL CHAMBER OF COMMERCE. This WILL NOT be tolerated or taken lightly.