- Report: #629146
Report - Rebuttal - Arbitrate
Complaint Review: Tire Kingdom/ Merchant Tires
Tire Kingdom/ Merchant Tires5220 Duke Street, Alexandria, VA 22304 Internet United States of America
Tire Kingdom/ Merchant Tires 5220 Duke Street, Bait and Switch , Internet
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I called earlier today to check if the tires arrived. The person on the phone said they have not, but that I need not wait. He said he would give me better tires, normally priced at $79.99 each, for the price I paid. We agreed to that and I was instructed to come at 4:00 PM.
I arrived at 4:00 PM only to be told that they could not give me the tires for the price they promised. The tires I ordered have not arrived and the tires they offered they refused to sell at the price they promised.
I have three cars and have patronised this establishment for 9 years now. This is the second time their service has been questionable.
I intend to never again go back and recommend boycotting the place.
This report was posted on Ripoff Report on 08/04/2010 05:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-Kingdom-Merchant-Tires/internet/Tire-Kingdom-Merchant-Tires-5220-Duke-Street-Bait-and-Switch-Internet-629146. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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