- Report: #1064844
Report - Rebuttal - Arbitrate
Complaint Review: Tire Kingdom Store 82
Tire Kingdom Store 82610 East Commercial Boulevard Oakland Park , Florida USA
Tire Kingdom Store 82 My car was "misdiagnosed" by their mechanic and they "fixed" the wrong parts. I payed almost $500, my car breaking down a day later, and a second opinion by another Tire Kingdom mechanic. I was advised it was the wrong diagnosis. Oakland Park Florida
*Consumer Comment: I feel your pain
*UPDATE EX-employee responds: to funny
*Consumer Comment: Not sure I understand....
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I took my car in because it shut off on me while I was driving. The mechanic advised me that my belt tensioner needed to be repaired and my radiator flushed. I authorized the repairs on the belt tensioner and paid roughly $500 for the repairs. In addition, I was advised and the manager strongly suggested that i let them fix my engine coil. Note, my car was not misfiring when I took it into the shop. The store manager could not explain why the sudden issue. The next day I checked my coolant reservoir and it was empty but I had paid Tire Kingdom $70 to do a drain and fill. The store manager could not explain that either. The next day my car started to overheat. I took it to a separate Tire Kingdom for a second opinion on the work done at the first store. The ASE certified mechanic advised me that it was my thermostat and gasket that was the problem. He did not mention anything about a belt tensioner. In addition, he provided a detailed analysis about my "new" misfire and it was not the vague and empty explanation provided by store 82. Store 82 did not diagnose my car correctly, that cost me $500, and they replaced good parts on my car. They also did a poorI job, if not none at all, in refilling my coolant system. Lastly, when I would not authorize them to do frivolous work on my car they did a poor job in completing the service on my car. I have contacted corporate as to this issue.
This report was posted on Ripoff Report on 07/06/2013 09:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-Kingdom-Store-82/Oakland-Park-Florida-33334/Tire-Kingdom-Store-82-My-car-was-misdiagnosed-by-their-mechanic-and-they-fixed-the-wr-1064844. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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