• Report: #686110

Complaint Review: Tire Kingdom

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  • Submitted: Mon, January 24, 2011
  • Updated: Mon, January 31, 2011

  • Reported By: BM — Burlington North Carolina United States of America
Tire Kingdom
105 Guilford College Rd Greensboro, North Carolina United States of America

Tire Kingdom Merchant's Tire Merchant's Big-O Tire kingdom and NTB as whole BIG SCAMMMMM Greensboro, North Carolina

*General Comment: ?

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Be very careful when going to ANY Merchants Tire, NTS, Big-O tire!! They are not like a dealership in that they do not care about customer service in any way. If they did they would have WiFiand a shuttle service to drive you home while you car is being repaired. They also have strict dollar amount quotas to make on every car every day. So you will always be offered a wheel alignment which to the TK Tire Kingdom is Pure Profit.There has to be at least so many dollars in alignment sold each day or a store manager will be in big trouble.

The TK or Merchants tire company works their store, service and service tech 60 hours a week minimum. So the chances the guy working on your car has been on the clock for almost 50 hours that week. So next time you are at a Merchants, Big-0 tire, NTB your car might be getting worked on by an employee who is extremely over worked and tired. So many careless mistakes happen because these guys are over worked.

When leaving a Tire Kingdom store. Check your cars oil level and washer fluid level. Also check the air pressure in your tires. The GS or lube techs are forced to work so fast they almost never have time to do all of the checks listed above.

Tire Kingdom's president email contact

owolford@tirekingdom.comsend any complants there!!


This report was posted on Ripoff Report on 01/24/2011 08:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-Kingdom/Greensboro-North-Carolina-27410/Tire-Kingdom-Merchants-Tire-Merchants-Big-O-Tire-kingdom-and-NTB-as-whole-BIG-SCAMMMMM-G-686110. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

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AUTHOR: Bill d - (U.S.A.)

lets not forget people that work at dealers make mistakes and occosinally a wheel off or oil out---no one is perfect and everyone makes simple mistakes---it just happens to be more costly on a car---in any case--i see what your sayin and to an extent you are right--it is about in and out fast--why--so they can do the next 4 tires and so on and so on----

you sound like a former employee----no employment is perfect and i would rather work 50 hours a week then no hours a week--this is my way to make money--the ASE certified techs at tire kingdom work 50 hours a week---the tire techs are cut off at 40 hours cause they will not pay overtime---i'm just happy to have a job and they pay me alright so i cannot complain----but me-like many other employees--we do not like the people with the big trucks and those with big stupid aftermarket wheels------

also like almost anywhere there is a few good employees and some that are bad---the store i am at-the managers see the bad---------------now as one final point-but are you honestly complaining about a shuttle service?---a shuttle service is not a free service with todays gas prices--a shuttle service is a favor that i want to do and you should have the common fu*$king courtesy to tip!!!--but hey--it should be a free service to you--to take someone out of the shop cause you cannot plan ahead??--do you need people to wipe your butt crack for you to?--i mean really man--but hey--here you are talking about they have to do so much stuff and quick yet you want to make there job harder by offering you a shuttle service--think about the economics--

most people go in there for tires--in most cases they are in and out in 2 hours(depending on how busy)-these people can wait and they do-they planned ahead--oil changes are in and out unless we sell needed service work---every so often we may need to have the car overnight or for a day--this i can understand you can't just wait--but these people that know need a repair plan ahead----in other words there may be 1-3 of you people a year that don't plan and just expect free things--if you were stuck and absolutely could not plan--you still need to pay as a courtesy cause it is not my fault you are stuck--tire kingdom will not spend extra money to accomodate a couple people that want a free b----and i will not accomodate you either using my own car and gas if i do not want to----this is an unreasonable request in the manner you state it--you do not get a free ride literally--you better be ready to fork over a 5 for the ride!!!

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