• Report: #1048709

Complaint Review: Tire Kingdom

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  • Submitted: Mon, May 06, 2013
  • Updated: Mon, May 06, 2013

  • Reported By: Conor — Tarpon Springs Florida
Tire Kingdom
1270 East Lake Road Tarpon Springs, Florida USA

Tire Kingdom Tire King interfere with my steering when getting tires fitted Tarpon Springs Florida

*UPDATE Employee: One has nothing to do with the other

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Recently I purchased 2 new tires at Tire Kingdom on East Lake Road in Tarpon Springs, Florida.

I had them fit the 2 rear tires for me.

The sales guy was trying to tell me I needed an alignment also... there was no evidence that it needed one to me as the steering was perfect and the tires were wearing evenly.

I declined and told the sales guy that I would get an alignment when I replaced the front tires.

So, now the car goes in to get the 2 rear tires fitted only despite the hard sales pitch for expensive alignment.

I get the car back and find that my steering is now very sloppy and pulling badly to the left.  I also lost 2 hub caps  in the following week after the tires were fitted.

Now tell me how does fitting rear tires affect the steering gear?. It should not.    I believe that the mechanic messed with my steering gear while the car was in the bay and they were covering themselves by saying that they tried to tell me it needed an alignment.   My car was perfect except for neediing a couple of tires on the back before bringing into Tire Kingdom and I left with a dangerously sloppy steering and lost 2 hub caps that cost $70 each to replace.

I smell a huge rat in this store and would recommend that you don't go near it!

 

 


This report was posted on Ripoff Report on 05/06/2013 08:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tire-Kingdom/Tarpon-Springs-Florida-34688/Tire-Kingdom-Tire-King-interfere-with-my-steering-when-getting-tires-fitted-Tarpon-Sprin-1048709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

One has nothing to do with the other

AUTHOR: justin2172 - ()

One of the most frequent complaints after a new tire/tires install is the car pulling after.  I'm assuming you're driving an aged vehicle with a parallel steering set up (i.e. with pitman arms and idler arms). That being said, "slop" occurs when your steering components wear.  The tech can't rub a can of wear and tear on your steering components and an acquisition that he loosened something up is quite a serious claim.  I think it’s more likely that your car has over 80k miles on it and you are just now noticing the steering gear wearing (not a big concern what so ever unless you have 4-5 inches of steering wheel travel or a loose component) 

When you combine your sloppy steering gear with a "dominant" tire, you have wander and pull. I suggest you go back and make the proper repairs like they suggested.  

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