- Report: #1065563
Report - Rebuttal - Arbitrate
Complaint Review: Tirebank - Air Free Tires
Tirebank - Air Free Tires836 Dougherty St New Smyrna Beach, Florida USA
Tirebank - Air Free Tires Kept my money and the tires, which they say they can resale! New Smyrna Beach Florida
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I ordered airless bicycle tires from Air Free the beginning of March, 2013. My bank account was immediately debited. When I finally received the tires and couldn't get them to fit, I began the return process. They received the tires back in April, 2013 .. and please note that per their web site:"Please make sure you have a Return Authorization first." (which I did) All goods returned must be saleable.
This is now July, 2013, and the Tirebank - Air Free tire people still have my money, the tires, and for all I know they have resold the tires and have that money, too. By defintion, is this a scam, or fraud?
I can't tell you how many emails I've sent this company (it's pointless calling their phone number because they never answer) asking for my refund. Below is the response I received from a Hugh Waters on May 13, 2013:
Hugh Waters (Tirebank - The Tire People)
Thank you for pointing out your difficulty. I did look into your order and everything is fine now. Your refund is being processed this evening. We will refund the entire $108.01
thank you very much
Tirebank - The Tire People
I guess at this point I will have to kiss my $100.00+ goodby and warn the next person thinking about purchaseing from this company to Beware.
This report was posted on Ripoff Report on 07/09/2013 10:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tirebank-Air-Free-Tires/New-Smyrna-Beach-Florida-32168/Tirebank-Air-Free-Tires-Kept-my-money-and-the-tires-which-they-say-they-can-resale-Ne-1065563. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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