• Report: #230598

Complaint Review: Tirerack.com

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  • Submitted: Sun, January 14, 2007
  • Updated: Tue, February 06, 2007

  • Reported By:wayne New Jersey
Tirerack.com
Www.tirerack.com Internet U.S.A.

Tirerack.com didn't mount 5 wheels and tires correctly Indiana Internet

*Consumer Comment: Ghetto-fabulous rims and tires take high pressure.

*Consumer Comment: Hey Cory

*Consumer Comment: Sounds Kind Of High

*Consumer Comment: You can't be serious

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This company does such good work that they mounted 5 wheels and tires so well that they leaked 65%of the air out in 12-15 hrs. The wheels were filled to 50psi in the evening 5:00-6:00pm and by 7:30am it was they were down to 20-25 psi.

When i noticed this problem it was 3-4 weeks after i bought them i did not put them on the car for that long. So I called the tirerack and was told that i screwed them up driving them. I could say this is possible but i only drove with 4 of the 5 wheels so i knew they are the problem.

I took the wheels to a tire shop to check them out and was told some very disturbing news. The wheels were badly bent and twisted due to very low air pressure the people at the tire shop said that sealant was never used to seal the tire to the wheel so improper mounting on their part cost me almost $3000 for wheels tires and labor for inspection at the second tire shop.

Daniel
wayne, New Jersey
U.S.A.

This report was posted on Ripoff Report on 01/14/2007 11:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tirerackcom/internet/Tirerackcom-didnt-mount-5-wheels-and-tires-correctly-Indiana-Internet-230598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Ghetto-fabulous rims and tires take high pressure.

AUTHOR: Marc - (U.S.A.)

A kid I know bought some, and got a flat a week later. Took it to the tire shop he bought the wheels and tires from and they refused to fix it, saying they might damage the wheel taking the tire off. They would only sell him a new wheel and tire.
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#2 Consumer Comment

Hey Cory

AUTHOR: Robert - (U.S.A.)

Those rubber straps the kids think are cool, use 50psi or more. They are a 35 series or worse, profile tire. I've seen 20 series rubber. The strip was about an inch high around the rim.

Of course, the ride quality sucks, as the sidewall absorbs the bulk of the road "feel".

Along with wearing the entire suspension out quickly, immediate wheel damage is the end result of a blowout with those things.
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#3 Consumer Comment

Sounds Kind Of High

AUTHOR: Cory - (U.S.A.)

50 psi sounds kind of high to me. What kind of tires require that psi?
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#4 Consumer Comment

You can't be serious

AUTHOR: Robert - (U.S.A.)

"I took the wheels to a tire shop to check them out and was told some very disturbing news. The wheels were badly bent and twisted due to very low air pressure the people at the tire shop said that sealant was never used to seal the tire to the wheel so improper mounting on their part cost me almost $3000 for wheels tires and labor for inspection at the second tire shop."

Low pressure will cause no harm at all to the wheels. It will not bend, or twist them. Also, sealant is only used on rims that are badly rusted, pitted, or otherwise corroded. Good rims only require a soap/water mixture to lubricate the bead, so the tire seats easier without snapping up to the rim.

It appears the second shop took you for a ride...a $3000 ride at that. If your tires were losing pressure quickly, it's because the rims have issues in the bead area(not Tiretrack's fault), or bad valve stems(also not their fault if you declined new ones).
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