- Report: #956912
Report - Rebuttal - Arbitrate
Complaint Review: Tires Plus, Manager Justin Turner
Tires Plus, Manager Justin Turner11800 Seminole Blvd Largo, Florida United States of America
Tires Plus, Manager Justin Turner Firestone, Bridgestone ;Manager Justin Turner ; Largo, Florida
*Consumer Comment: You must be hard to deal with
*Consumer Comment: I dont know them
*Author of original report: To mr KW TRUCK on Starkey Rd
*Author of original report: What's this then ??
*Consumer Comment: post it !
*UPDATE Employee: Corporate response
*Consumer Comment: What is the real story ?
*Author of original report: If you want to help, why haven't you contacted ?
*UPDATE Employee: We'd like to help
*Author of original report: In response to Scott Thomas from Tires Plus
*UPDATE Employee: Response from Corporate Office
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I took my car to Karl and Sons in Largo Fl. There after determining that he was unable to mount and balance my mercedes wheels, Karl told me he had a deal with Tires Plus. I told Karl of Karl and Sons that i do not like Tires Plus one bit and that they are not experienced enough for my likings. Karl assured me that nothing would happen. He took my wheels off at his shop, put them into his truck and told Me he was taking them to Tires Plus. When Karl came back to bolt the tires on, he marvled at how good they looked and said that "Yea, Tires Plus takes care of me when i cant mount and balance tires"
KARL WAS WRONG!!!!!!!!!!!!
Tires Plus messed up the balancing by 1.25 OZ. (thats a ton!)
My mercedes was shimmying down the road and gave the impression with the vibration that the wheels were going to fall off! I called Karl the next day and told him the balance was off, and he told me that i needed to get the front tires done and that would fix it, but not to go to Tires Plus.
Ignoring Karl's order of not to go to Tires Plus, I declined and went anyways on a Sunday! Manager on duty
told me they know Karl, do work for him but there was no record of my tires being there and could not look them up what so ever. They declined to check my tires and wanted to charge me again!!!! Only when i said i would write a review did the manager say they would take a look.
WE DECLINED AFTER THE SUNDAY MANAGER WAS SO INCREDIBLY RUDE TO MY WOMAN THAT SHE HERSELF DECIDED TO LEAVE! TIRES UNBALANCED AND ALL
DID MANAGER JUSTIN TURNER BALANCE THE TIRES AND POCKET THE MONEY ??????
THATS A CRIME CALLED EMBEZZLEMENT !!
Thats what it looks like to me !!!!
I saw Karl from at his shop to take an order, He said get out of my shop and to get off his property. Dumbfounded, I left the building and went on with my day. Manager Justin Turner from what Karl later told me said that I was screaming, swearing and making customers leave. Funny, because me and my woman were calm as could be, and there was no one else in the store.
I waited in Tires Plus to speak to Manager Justin Turner to sort out what we had going on. He was on a test drive, so i left a message for him to call me.
Manager Justin Turner told me to never to enter his shop again!
Manager Justinn Turner also called me after i made a complaint. I told him i had nothing to say and hung up. The call lasted 9 seconds. I called Tires Plus and told them to inform Justin Turner that if he tried to make contact again i would call the police.
This report was posted on Ripoff Report on 10/18/2012 03:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tires-Plus-Manager-Justin-Turner/Largo-Florida-33778/Tires-Plus-Manager-Justin-Turner-Firestone-Bridgestone-Manager-Justin-Turner-Largo-956912. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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