- Report: #689512
Report - Rebuttal - Arbitrate
Complaint Review: Tires Plus
Tires Plus80 Nw Spanish River Blvd, Boca Raton FL 33431 Boca Raton, Florida United States of America
Tires Plus The Worst Customer Experience Ever "Really" Boca Raton, Florida
*UPDATE Employee: Consumer Voice
*Consumer Comment: Interesting
*General Comment: to the author
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The Worst Customer Experience I have ever had. "Really" ... I brought my car in for an oil change, dropped it off like normal and figured I would simply just get a call when it was ready. But Nooooo.... After 2 hours later a tech said to me since my oil was too low they could not change the oil because of a liability issue. "???" (That is the point for an oil change... They have to drain it all the way anyway.) I voiced my concerns and he transferred me over to the Store Manager. He just said the same thing... and I said, well I am going to complain about this and his response to me was that they do tons of business and it won't matter. He said he was doing his job, I said your job is to change my oil and his response was F*** Y** and hung up. I have been trying to get a district manager to help me but all the Exec Staff is out and about and my car is still there. UNBELIEVABLE
This report was posted on Ripoff Report on 02/01/2011 01:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tires-Plus/Boca-Raton-Florida-33431/Tires-Plus-The-Worst-Customer-Experience-Ever-Really-Boca-Raton-Florida-689512. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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