- Report: #695092
Report - Rebuttal - Arbitrate
Complaint Review: Tires Plus
Tires Plus580 West Trenton Avenue Morrisville, Pennsylvania United States of America
Tires Plus Fraud, bogus work order, scam Morrisville, Pennsylvania
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That's the bottom line of my dreadful experience the last time I went to the Morrisville, Pa., branch of Tires Plus, a Florida-based national tire and car-service center that is a subsidiary of Bridgestone/Firestone.
The attempted scam started after I had my car towed to the Morrisville Tires Plus earlier this month. I had been a customer of that Tires Plus location for about seven years and felt I was treated honestly before now. But after this last experience, I have no intention of going back and would urge others to stay away too.
Here's my story: My car developed a problem with its water pump/coolant system and became pretty much inoperable out of the blue. The Tires Plus technician(s) who looked it over determined that I needed new radiator hoses, a new water pump, a new thermostat, a new coolant-temperature sensor, new thermostat housing, a coolant flush and an oil change. They told me all the hardware just mentioned was broken and had to be replaced. It turns out I needed none of those things, so it's a good thing I had my car towed to an independent mechanic for a second opinion.
The only work my car needed was a new water pump belt tensioner, a new belt for the water pump and a coolant refill. The Tires Plus team had identified those needs as well, but they also tacked on the bogus stuff I listed in the previous paragraph.
This report was posted on Ripoff Report on 02/13/2011 11:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tires-Plus/Morrisville-Pennsylvania-19067/Tires-Plus-Fraud-bogus-work-order-scam-Morrisville-Pennsylvania-695092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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