- Report: #1035473
Complaint Review: Tires plus
| Tires plus 4515 Bardstown Rd
louisville, Kentucky United States of America |
|
Tires plus avoid at all costs louisville, Kentucky
*General Comment: This Sounds Like A Legitimate Complaint
*UPDATE Employee: Corporate Response
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My most recent experience with them could have killed me, and I'll never use them again. Back brakes were sticking...spent way too much money for a rear brake job. On the drive home, notice that brake is squishy...great, I'll have to bleed them I guess. By the time I got to my street, the brakes were out! It was spraying brake fluid from a busted line! Thankfully I lived within 5 miles, otherwise I likely would be in a ditch somewhere today! I called them immediately, only for them to be confrontational and blame me for it! They would not call a tow truck, but gave me the number for one. After towing, they wanted another 150 or so to fix this problem they created! And to charge for the tow! This place is disgusting, dangerous, and full of crooks. If you value your life, safety, vehicle, or money, look elsewhere.
If corporate reads this - I am not asking for a refund. I'd prefer your company just cease to exist, and would rather tell everyone I know about your shitty company than to have you 'resolve the problem'.
This report was posted on Ripoff Report on 03/17/2013 12:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tires-plus/louisville-Kentucky-40218/Tires-plus-avoid-at-all-costs-louisville-Kentucky-1035473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 General Comment
This Sounds Like A Legitimate Complaint
AUTHOR: SUCKA! - ()
SUBMITTED: Monday, March 18, 2013
My name is Tom and I am with the Tires Plus Corporate Offices. I have read through your post and want to apologize for the inconvenience this brake service has caused you. All of our locations offer a fixed-right guarantee and if these issues are related to our service, all additional costs will be covered. If you could please email me at social@bfrc.com with the store location you visited as well as the phone number on your account or an invoice number I can get the right people involved. I look forward to your message.
Best Regards,
Tom

