- Report: #134273
Report - Rebuttal - Arbitrate
Complaint Review: Tivo
Tivo2160 Gold St Alviso, California U.S.A.
Tivo Denial of $100 rebate when I was in compliance of all conditions Alviso California
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Here is the original Tivo Offer-
Offer Number: 04-26145
Description: Get a $100 Mail-in-Rebate with purchase of any TiVo Series2 DVR between January 2, 2005 and January 31, 2005.
Offer Date Range: 01/02/2005 - 01/31/2005
Status: Invalid by Third Party Rules
Status Detail: Your rebate was declined, a postcard has been sent that provides additional information.
Invalid Reason(s): Your TiVo or TiVo Plus service was not activated within the required dates for this promotion
Entry Method: ON-LINE
Tracking ID: xxx
Full Name: (first & last) XXXXX XXXXX
Below is the e-mail I received from Tivo after registering for the rebate and activating my Tivo service on 01-29-2005 -
From: email@example.com [mailto:firstname.lastname@example.org]
Sent: Saturday, January 29, 2005 2:36 PM
Subject: TiVo rebate tracking and confirmation
TiVo wants to thank you for your recent rebate submission. This email is your rebate confirmation. PLEASE PRINT AND SAVE!
DON'T FORGET! To complete all of the steps in the TiVo Rebate process. If you haven't already, you must Activate your TiVo service, at www.tivo.com/activate , and retain service for at least 30 days in order to receive your rebate.
You can track your rebate status online by going to: http://www.tivorebates.com
Thank you for buying TiVo products. We appreciate your business. For more information, including special offers on other TiVo products and accessories, please visit us online at http://www.tivo.com
You will be unable to reply to this email because it has been automatically generated. You have not been added to an email list. This message was sent in response to your rebate submission and will be the only email you will receive about this rebate.
Aliso Viejo, California
This report was posted on Ripoff Report on 03/09/2005 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tivo/Alviso-California-95002-/Tivo-Denial-of-100-rebate-when-I-was-in-compliance-of-all-conditions-Alviso-California-134273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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