ED Magedson – Founder
Tmart Boo hiss hiss, ripoff Internet
I used the tmart app from the iTunes App Store because I trusted apple not to approve apps from creeps. Unfortunately, this one snuck through their otherwise high standards. I ordered a couple of things, thankfully only about $23, for a friend for a wedding. I don't know about you, but I usually expect even the longest shipping to take under 7 days unless I'm clearly notified in advance. I don't expect to have to look in a FAQ section to find out I could be waiting "20-45 days or more" for shipping. I ordered somewhere in the neighborhood of July 25, 2013. On August 8, 2013 (a couple of days before the wedding, incidentally) I received one piece of the shipment. It was the cheapest, both literally and figuratively, of the items I ordered.....and it was the wrong color. I think there is a big difference between black and white. This singular item just happened to have an actual tracking number. I notified them and they asked that I send photos of the mailer, the item, etc. I did so to no avail. Still no real word on the other items, which I no longer need or want and that were supposedly shipped before the one wrong item I did receive. I have a whole list of emails thanking me and telling me they are honored to help me. I call bullpoop on that. They have offered me points. Who the hell wants POINTS to shop there again????? The funniest thing is that I sent them an email rubbing it in their faces that PayPal reversed the payment to me and they still keep telling me to be patient. Thank God I had the sense to use PayPal and be persistent. Thank God it was only $23 if they hadn't favored towards me. This is one of the shadiest companies I have ever seen. From now on I will be more diligent about reading reviews before I buy, even if the app is approved by Apple. I also wrote to Apple and told them my story, so lets hope they disassociate themselves with this scumbag of a company that is only out there to rip all of us off!
This report was posted on Ripoff Report on 08/19/2013 05:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tmart/Select-StateProvince-Internet/Tmart-Boo-hiss-hiss-ripoff-Internet-1076954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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