• Report: #930727

Complaint Review: Tmart.com

  • Submitted: Wed, August 22, 2012
  • Updated: Wed, August 22, 2012

  • Reported By: Phebe — Ravenshoe Internet Australia
Tmart.com
Internet United States of America

Tmart.com bought 16gb mp3 for $49 it worked for about a day or so , then it stopped, they told me to send it back I did, I give them details of aust. post details, they keep on sending me email they havent rece, Internet

*UPDATE Employee: Would you please tell me your order number ?

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I purchased 16gb mp3 from tmart.com hongkong, it took about 3 weeks to arrive, when it arrive, I tried it , it worked for about a day then it doesnt worked anymore so I emailed them, and they told me to send it back thru an inexpensive delivery post. I sent it back then I emailed them the details of aust. post i.d..no.. They kept on emailing me they havent re ceived the mp3 and would not refund my money.

You watch this company dont have any dealings with them

This report was posted on Ripoff Report on 08/22/2012 04:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/Tmartcom/internet/Tmartcom-bought-16gb-mp3-for-49-it-worked-for-about-a-day-or-so-then-it-stopped-they-930727. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Would you please tell me your order number ?

AUTHOR: Sherry ye - (USA)

Dear Customer,

Sorry to hear that. I would like to invite you to leave your specific order number in your comments, it will help us investigate your issues and contact you to solve your problems. And we will guarantee your rights and interests that you will be compensated fairly.

Please don't worry,I will do my best to help you . Thanks for your support and patience in advance. If you have any question, please feel free to contact us at customercare@tmart.com.

Best regards,
Sherry
Tmart.com

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