• Report: #644674

Complaint Review: Tom Colangelo - Safeguard Your Home

  • Submitted: Sun, September 26, 2010
  • Updated: Sun, October 17, 2010

  • Reported By: Industry Advisor — Rocky River Ohio United States of America
Tom Colangelo - Safeguard Your Home
12600 W. Colfax Ave. Lakewood, Colorado United States of America

Tom Colangelo - Safeguard Your Home ADT Home Security Authorized Dealer Dishonest & Unethical business practices that deceive consumers and put employees and vendors at risk Lakewood, Colorado

*Author of original report: Retraction

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I was hired as a business consultant by Tom Colangelo, owner of

Safeguard Your Home, which is an ADT Home Security Authorized Dealer. Upon my initial observation of the companies selling practices I was shocked and appalled! Under Tom Colangelo's tutelage, his door-to-door sales people were canvassing local neighborhoods in Denver Colorado spewing lies and deceit. His staff had been trained to knock on the door and state "Don't worry, I am not selling anything..." when in reality that is and was the only purpose for their visit. Furthermore, Tom's employees were coached to tell unsuspecting consumers that there was absolutely no cost at all to the security systems that his company sold. They claimed that they were giving the systems away completely free of charge. [continued below]....

..... Yet after they had the opportunity to build some rapport and utilize scare tactics they would then make mention of the costs associated with installation and activation. Not to mention there is a minimum three year contractual obligation to the monthly monitoring service that they provide. All in all consumers would be out of pocket a minimum of one hundred dollars up front, and over twelve hundred for the monitoring fees... How is that for free? And what about the "Don't worry, I am not selling anything..." My immediate advice was for Tom and his staff to stop lying and start selling. Honestly. This advice got me a one way ticket home with the balance of my consulting fee unpaid. So if you are a consumer, potential employee, or vendor, please use extreme caution in dealing with this dishonest and unethical company whose values reflect those of their owner Tom Colangelo.


This report was posted on Ripoff Report on 09/26/2010 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Tom-Colangelo-Safeguard-Your-Home/Lakewood-Colorado-80215/Tom-Colangelo-Safeguard-Your-Home-ADT-Home-Security-Authorized-Dealer-Dishonest-Unethi-644674. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
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#1 Author of original report

Retraction

AUTHOR: Industry Advisor - (United States of America)

I have since been paid in full by Tom Colangelo owner of Safeguard Your Home. I understand he has taken corrective measures to properly train his staff to eliminate any future deceit in their marketing efforts.
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